The National Pension Authority’s Most Notable Achievements for the Year 2025
1- Payment of pension benefits to retired government employees—including civilian, military, and Internal Security Forces personnel—and payment of end-of-service bonuses to those who have completed (25) twenty-five years of service, in accordance with the amended Pension Law No. (9) of 2014, in addition to the disbursement of pension benefits to those covered by transitional justice laws.
2- This Authority has adopted an e-governance system to reduce corruption and eliminate red tape in the processing of pension transactions.
3- Our Authority now operates through a data center ( data center and maintains an integrated database of retirees at the Authority’s headquarters as well as at the State Employees’ Pension Fund. It has connected all branches and departments in Baghdad and the provinces via the Internet in cooperation with the Ministry of Communications. This includes the adoption of electronic systems within the Authority, such as a platform for calculating the pension entitlements of employees referred for retirement and a platform for tracking changes to retirees’ information and data, and the adoption of the employee registration platform and the electronic collection of pension deductions by the State Employees’ Pension Fund, which allows for the tracking of pension deductions for each employee. An electronic program has been adopted and distributed to all ministries and agencies not affiliated with a ministry. There is also a system for managing intermediate files and calculating , as well as a system for processing the pension cases of employees referred for retirement.
4- Establishing internal control procedures to audit pension payments and discrepancies in Baghdad and all governorates, conducting field and inspection visits, and sampling and auditing pension transactions to ensure their compliance with instructions and regulations.
5- End-of-service benefits are disbursed along with the first pension payment to retirees on a regular and seamless basis, without delay, to all eligible retirees in accordance with the law.
6- A quality policy has been implemented in accordance with international standards (5-2) Work is currently underway on standard operating procedures (SOPs) for all departments of the Authority, and efforts are being made to implement quality standards in accordance with International Organization for Standardization (ISO) standards. Employees who violate these standards are referred to investigative committees; there are several investigative committees at the Authority’s headquarters and its branches in the governorates, as well as joint committees with the Ministry’s Center and the Integrity Commission for this Authority.
7- The National Pension Authority now operates through a data center and maintains an integrated database for retirees at the Authority’s headquarters, as well as for the State Employees’ Pension Fund. All branches and departments in Baghdad and the provinces are connected via the Internet in cooperation with the Ministry of Communications.
8- Adoption of electronic systems at the Authority, including a platform for calculating pension entitlements for employees nearing retirement and a platform for tracking changes in retirees’ information and data.
9- Establishing electronic links with the Ministries of Health and Labor and Social Affairs regarding data sharing and the provision of death records.
10- Establishing new service offices within governorates, districts, sub-districts, and outlying areas to provide services to retirees.
11- Issuing the new Internal Regulation No. 2 of 2025 in accordance with the provisions of the amended Unified Pension Law No. (9) of 2014.
12- Issuing clear circulars to avoid discretionary interpretations and eliminate discrepancies between the laws specific to each category of retirees.
13- Processing pension transactions for employees referred for retirement at their respective ministries’ headquarters.
14- Launching an app to provide electronic services to retirees, including proof-of-life verification and pension inquiries both inside and outside Iraq.
15- Launching an electronic pension payment verification service via the “Or” platform (Salary Verification and Pension Verification).
16- Improving infrastructure (air-conditioned halls, gardens, a camera system, modern elevators, and a fire suppression system).
17- Establishing a Citizens’ Affairs Department (and a one-stop service window for visitors).
18- A unit for monitoring and implementing the Transparency and Protection of Public Funds Program was established. It is affiliated with the Legal Affairs Department and supervised by the Prevention Directorate of the Federal Integrity Commission, pursuant to Administrative Order No. 2879 of 2023, Ref. No. H.M.B. 5719, dated October 22, 2023.
